At Phenix Solutions, we recognize that software, especially technical software, is not always intuitive to use, despite the best intentions of the designers and developers. Custom courseware can reduce the time and effort for your customers to learn how to use your software efficiently and effectively. The deeper the understanding, the more valuable is your software to your customer.
Custom courseware comes in many forms. It includes digital support collateral such as online tutorials and animated demos as well as printed collateral for live, instructor-led classes.
Online tutorials provide a convenient, self-paced format to teach users the basics as well as the fine points of your software application. A well-written tutorial with consistent, appropriate, and applicable exercises can be an invaluable asset for users — especially new users. We at Phenix Solutions have been writing serious online tutorials and full blown online courses for over half a decade. We can apply our experience to create the best tutorials for your application.
What better way to show your customers how to make the best use of some of the critical features of your product than through a short animated demo? Such short demos are ideal for technical support. You can use them as part of your marketing strategies as well. We at Phenix Solutions have extensive experience in creating Flash demos for technical products, crafting them to show the essential features critical to the success of each product.
Live, instructor-led courses are the traditional standard for teaching customers and employees essential skills. For many students who have the dedicated time, this is the preferred learning environment. We know how to create effective courses and the exercises that are so critical to student understanding. We can create courses for you, delivering a variety of necessary printed collateral including instructor slides, notes, exercises, tests, and student workbooks.
Ready to find out more? Contact us to discuss how Phenix Solutions custom courseware development services can help you make the most of your software investment.